Local License via Email

You can activate your license manually (by email) if you don't have an Internet connection on the computer on which you want to install a Toon Boom product.

The Activation Wizard is automatically displayed the first time you start your Toon Boom product, and is displayed each time you start the Toon Boom application until you activate it.

  1. Start the License Wizard—see How to start the License Wizard.

The Welcome screen appears.

  1. Click Activate License.

The Activation Options screen appears.

  1. Click Alternative Activation.

The Email Activation screen appears.

  1. Click Email Activation.

The Email Activation Options screen appears.

  1. Click Single User.

The Email Activation - Single User screen appears.

  1. Enter the product code you received by email if you purchased online or in the registration card in the software packaging.

  1. Once the product code has been entered, click Generate Activation Request to generate the file to be sent by email.

  1. Click Save Activation Request to define where you are going to save the requestXML file on your hard drive.

  1. In the browser that opens, specify where you want to save your request license file and click Save, then click Finish to close the License Wizard.

  1. Send the generated request file to licensor@toonboom.com with your contact information (full name, address, city, country and reply email). When you receive a reply from licensor@toonboom.com (usually less than a business day) start the License Wizard to process the file you receive from Toon Boom.

Send generated request file by email to Toon Boom

  1. Once you have received the file called responseXML.xml from Toon Boom, start the License Wizard—see How to start the License Wizard.

The Welcome screen appears.

  1. Click Input Response File.

The Complete License Activation screen appears.

  1. Click Select License File.

The Select License File window opens.

  1. Select the responseXML.xml file you saved and click Open.

The Complete License Activation screen appears.

  1. Click Activate to process the .xml file.

Congratulations! Your Toon Boom product is now activated on your computer.

  1. Click Finish to close the License Wizard. If you need to install your Toon Boom product on another computer, you must first return your license—see Return License via Email