Looking Up the Batch Processing Log on macOS

In order to troubleshoot problems with the batch processing service, you can look through its log. This is done differently depending on whether you installed the database server as a daemon using Configuration Assistant, or using Service Launcher.

  1. In a terminal, enter the following command:

    $ less /tmp/com.toonboom.QueueServer.log

  1. Make sure you are currently signed in as the user running the service.

  1. In the top menu, click on the Service Launcher icon.

    The Service Launcher application opens.

  1. Select the ToonBoom Process tab.
  1. In the bottom half, select the Log tab.
  1. Click on the View Complete Log button in the bottom-right corner.