Troubleshooting for Web Control Center on Linux
Web Browser Note
Some browsers don't support Java and will have problems opening scenes. The first time you open a scene in a browser, it might take a long time because it has to set Java.
Unable to Start Web Control Center Nodes
The following error is generated each time a Web Control Center is started:
Error: ENOENT, no such file or directory
at Object.exports.init (/usr/local/ToonBoomAnimation/harmonyPremium_12.2/cloud/server/webcc.js:85:13)
at Object.<anonymous> (/usr/local/ToonBoomAnimation/harmonyPremium_12.2/cloud/server/webcc.js:214:9)
at Module._compile (module.js:456:26)
at Object.Module._extensions..js (module.js:474:10)
at Module.load (module.js:356:32)
at Function.Module._load (module.js:312:12)
at Module.require (module.js:364:17)
at require (module.js:380:17)
at Object.<anonymous> (/usr/local/ToonBoomAnimation/harmonyPremium_12.2/cloud/server/worker.js:14:13)
at Module._compile (module.js:456:26)
How to fix the error generation
-
Copy the libstdc++.so.6.0.20 packaged with the application to /usr/lib64:
cp /usr/local/ToonBoomAnimation/harmony[edition]_[version]/lnx86_64/lib/libstdc++.so.6.0.20 /usr/lib64
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Unlink the previous one:
unlink /usr/lib64/libstdc++.so.6
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Create the symbolic link using the one provided by the application:
ln -s /usr/lib64/libstdc++.so.6.0.20 /usr/lib64/libstdc++.so.6