License Error When Starting Modules on Mac OS X
If you are getting license errors when you start a Toon Boom Harmony 14.0 node, verify the setup and configuration of the license service.
How to verify the setup and configuration of the license service
- If you are using a license server, verify that the
license.datfile is in the following directory:/usr/local/flexlm/licenses
- Open the
license.datfile. It should contain the following:
SERVER this_host 0 ANY
VENDOR toonboom
USE_SERVER
NOTE: On a client workstation, the license server hostname should be on the first line instead of
this_host.- On the Mac license server, open the Activity monitor and make sure that the lmgrd and Toon Boom processes are running. If both of them are missing, start the license service by typing the following in the Terminal:
sudo launchctl load /Library/LaunchDaemons/com.toonboom.LicenseServer.plist
- If you get an error message when you try to start the license service, it is possible that you did not install the license Startup Item. Use the LicenseWizard to install the license server Startup Item.
- If you continue having problems with the license server, locate the file ToonBoomLicense.log and send it to store.toonboom.com/contact/support. The file is located in: /tmp.