Unable to Import Scenes on Linux
If you are unable to import a scene, there might be an error with the database server. Try to perform the following:
- Verify the
Dbserver.log
file. It is usually stored in/tmp
.
If there is no log file, restart the Dbserver.
/sbin/service USAnimation_dbserver restart
If there is a log file, the last few lines in the file will give you an indication as to the problem with the Dbserver.
- If you get an error in the log about the machine name, verify the
/USA_DB/
Dbserver.conf
file and make sure the hostname matches the machine name of the Harmony server. - If you get errors about the port number, verify that the port name in the
Dbserver.conf
file is not used by another service. Typenetstat -a
to see a list of port numbers used by the machine. If another service is using port5678
, change the port number inDbserver.conf
to any unused number above 5000. - Restart the Dbserver.
/sbin/service USAnimation_dbserver restart