License Error When Starting a Module on Linux
If you are getting license errors when you start a Toon Boom Harmony node, verify the setup and configuration of the license service.
How to verify the setup and configuration of the license service
- If you are using a license server, verify that the
license.dat
file is in the following directory:/usr/local/flexlm/licenses
- Open the
license.dat
file. It should contain the following:
SERVER this_host 0 ANY
VENDOR toonboom
USE_SERVER
NOTE: On a client workstation, the license server hostname should be on the first line instead of
this_host
.- Verify that the license service is running on the license server.
/sbin/service USAnimation_flexlm status
- If it is not running, start the service.
/sbin/service USAnimation_flexlm start
- Restart the Dbserver if the license server was not properly installed or activated.
/sbin/service USAnimation_dbserver restart
- If you continue having problems with the license server, locate the file
lmgrd.log
and send it to:
store.toonboom.com/contact/support. This file is usually in/tmp
.