Pre-installation

Before installing Toon Boom Harmony, you must perform the following tasks:

Verifying the Minimum Requirements
Prerequisites for Harmony Installation
Pre-installation Configuration

For the minimum hardware requirements, visit: System Requirements.

For the most current Toon Boom Harmony hardware requirements, refer to the Harmony and Your IT Department white paper available from:

Toon Boom Animation Sales Representative
Toon Boom Animation Support at: support@toonboom.com.

For a fast database connection, it is necessary to set up extra network settings so clients can perform a fast Name Resolution of the server, as well as the server to the clients.

Obtaining the Product Code
Additional Network Settings
Windows 2008 Server

Obtaining the Product Code

You should obtain a product code from the Toon Boom licensor, so you can finish the installation process without having to wait for the activation code to arrive.

To obtain a Harmony 12.1 product code, send the following information to: licensor@toonboom.com.

Your name and the name of your company
Email address where to send the license file

Additional Network Settings

NOTE: You should edit the hosts file only if there are problems or slowness when a computer is resolving names. DO NOT edit the hosts file unless there are problems resolving names on the network.

Windows 2008 Server

For a Windows 2008 server, you need to perform some additional steps to complete the task.

If you have a domain, you need to add a usabatch user on the global group where all the Harmony users are. This user should have administrator account rights.

The user name is usabatch
The password is usabatch

If an error due to the password policy occurs, you can change the password policies for both the Domain Controller Security Policy and Domain Security Policy. You also need to do this from the Domain server if it is different from the Harmony database server.

  1. From the Windows Start menu, select Control Panel.
  1. In Control Panel, double-click on Administrative Tools.
  1. In Administrative Tools, select Group Policy Management.
  1. In the hierarchy view of the Group Policy Management, go into the Domain used by Harmony, right-click on Default Domain Policy and select Edit.
  1. In the hierarchy view of the Group Policy Management Editor window, go in Computer Configuration > Policies > Windows Settings > Security Settings > Account Policies > Password Policy.
  1. On the right side of the Group Policy Management Editor window, double-click on Password must meet complexity requirements.
  1. Select the Define this policy setting and Disabled options.
  1. Click OK.

Wait for the changes to take effect or restart the Server. It can take several minutes for the domain controller to update and use the new settings.

Once this is done, you can create the usabatch user, which should be inside the Harmony user group.

Before installation, configure your computer by performing the following tasks:

Turning off Anti-Virus Software
Turning Off the Firewall
Turning Off Use Simple File Sharing
NOTE: Inform your System Administrator before proceeding with these tasks.

Turning off Anti-Virus Software

NOTE: Inform your System Administrator before proceeding with this task.

Turning Off the Firewall

NOTE: Inform your System Administrator before proceeding with this task.

Turning Off Use Simple File Sharing